Privacy Policy

1. Introduction

At Fivgram, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Create or modify your profile
• Post content
• Make purchases
• Communicate with other users
• Contact our customer support

The types of information we may collect include:

• Personal Information: Name, email address, phone number, billing information, and other contact details.
• Profile Information: Profile photo, bio, location, and other details you choose to add to your profile.
• Content: Photos, videos, comments, messages, and other materials you post or share through the Service.
• Transaction Information: Purchase history, payment details, and shipping information.
• Usage Data: Information about how you use the Service, including access times, pages viewed, and the routes by which you access the Service.
• Device Information: Information about your mobile device or computer, such as IP address, device type, operating system, and browser type.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve the Service
• Create and maintain your account
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and requests
• Provide customer service
• Personalize your experience
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

• With Other Users: Information you post or share through the Service (such as profile information, public content, and comments) will be available to other users.
• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our users or the public.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at support@fivgram.com.

7. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fivgram.com.